Not many people are big fans of a can of Spam, there are some who enjoy the taste, but I do not know of anyone who likes electronic spam. Spam is spread out all over the internet and is designed to attack computers gathering information, data, or just giving them viruses. It began back in the 90′s with the use of email, spammers sending out thousands of bogus emails. Email providers even had to get a service that detected spam and sent it to a separate folder. But even that is not keeping out the crap as spammers find new ways to infiltrate and bypass security systems to annoy you even more.

I read in a message that a person had 493 messages that were spam, wow.

Today, botnets are software agents that run by themselves and are independent once they are set up by a hacker or spammer. They are sent out through distributed systems, systems that are autonomous and communicate with other computers in a network. Hence the name: ‘roBOT NETwork’. These robots are designed to infect your computer with trojans, worms, and other malicious wares.

In fact, the email botnets send out so much spam equaling 85-90% of all messages send and received!

Spam does not stop at emails, they reach out to instant messaging, social media such as Myspace and Facebook, and even blogs like Geek Choice. I cannot tell you how many spam comments I get with bogus links to websites or just random words to fill and clutter the inbox.

The number of spam messages for the United States reached 6.6  Trillion this past year, they were second only to Brasil with 7.7 Trillion, and India came in third with 3.6 Trillion.

This is a costly business, spam means manpower, loss of productivity, and additional equipment and software, in 2007 the United States spent $13 Billion alone on combating it. What can you do at home to fight back against these bots? Not a whole lot.

These botnets are so numerous to name, trying to will give you a headache, which is exactly why they are designed. The infected computers, called “zombies”, send out all those annoying emails about Viagra or Cialis, or new products, or a girl who wants  to have sex with you(check to make sure it might be a real one).

You might not even know it, but your computer could be infected and be sending out messages! Once the virus is installed, the “botmaster” can control is from anywhere. Recently a botnet named Rustock has become the biggest of the bots, controlling over one million bots sending out over 44 billion spam messages a day(Symantec study).

They are getting harder to detect too. These new botnets can be detected right away with the security softwares, so they are switching from carrying bulk messages to carrying smaller amounts so they can slip right by and into your inbox.

Bottom line, there will always be spam sent out in the billions every day. It is a fact of life, as long as internet exists, so will spam. Yum!

Suspicious attachments

Attaching files to an email is a quick and easy way to share files with your contacts. The downside is that unscrupulous spammers can attach files like viruses and trojan horses in the hopes that an unwary recipient might download the file and infect their computer. Any time you see an email with an attachment that you weren’t expecting, be very cautious about downloading the attachment or even opening the email.

Links that don’t make sense

In an email supposedly from Yahoo, a link to a specific page on Yahoo’s site appears. So why does the text of the link not begin with “http://yahoo.com”? Because it’s a scam. Many scam artists attempt to gain account information or even credit card numbers by posing as respectable web companies looking for information about your account. These emails typically contain a link where you can reset your password, confirm your credit card information, or log in to access some special new feature. To spot these bad links, you need to look at the url: the address of the page that is being linked to. All urls begin with “http://” or “htpps://” and from there vary from website to website. If the url is not visible in the link, you can hover your mouse over the link and see the url in the lower left corner of your web browser.

email containing links that don't match up and suspicious sender information

Notices about accounts you don’t have

Virus spreading emails that mask themselves as emails from major websites are banking on their recipients actually having accounts with that website in the first place. If you get an email about your facebook account when you never signed up for facebook in the first place, the odds are very good that this is a phishing or virus email.

Password reset requests you didn’t send

One of the most common phishing emails currently is the fake password reset. These emails claim that you recently requested a new password, and direct you to a webpage where you can enter your “old” account name and password. You may be able to identify these emails by the link urls or because you don’t have the account that you would supposedly be resetting a password for in the first place. Even if you don’t see anything wrong with the link or the account information, never respond to a password reset email that you didn’t specifically request.

Sender addresses that don’t add up

An email from YouTube.com will be sent from an account that ends with @youtube.com. If “joey5683426$$@ytmail.com” is sending you important updates about your YouTube account, it’s a safe bet this is also a malicious email. If your email system hides sender information, you can change your settings to show full headers or usually click a link right in the email to show all of the sender information.

Money transfer requests

Typically from Nigeria, these emails claim that there is some obscene amount of money sitting in an account somewhere that the sender wants moved to the United States before something terrible happens to it. It’s not uncommon for these emails to be completely in upper case and poor English, although there are exceptions. These emails are scam attempts, trying to get your bank account information so that the sender can access your funds. No matter the pretense for the email, you should never share bank account information with anyone you don’t know. Recent versions of these emails claim to be from “a member of your church.”

Weird emails from friends

The most dangerous and difficult to spot malicious emails are the ones sent by your friends and other contacts. Usually if you receive a suspicious email from a friend or co-worker, it’s either because their system has been infected or because their account has been compromised. If you see an email from one of your contacts that contains strange characters in the subject, has attachments that you weren’t expecting, links to a file sharing site, or otherwise looks unlike the correspondence you’re used to from that person, take the time to check with them before clicking on any links or downloading any attachments. If you do find a strange email from a contact that later turns out to be a virus or online scam, it’s important to remember that your friend most likely was not the one that sent the email to you. These are almost always sent either by a virus or by someone who gained unauthorized access to your friend’s email account.

Email from the user's account containing a suspicious link and subject

Emails from yourself (that you didn’t send)
These emails can be disturbing when you find them. If you find an email from your own account sitting in your inbox that you know you didn’t send (and you have not allowed anyone else access to your account) immediately change your password and security question for your account. Next, check your “sent mail” folder to see if any other emails went out that you were unaware of. Let everyone who received one of these suspicious emails know that you did not send the emails, that they should not open them or click any links or attachments and that you suspect your account was compromised. You can also let your email provider know about your concerns. If this problem recurs, your system may be infected and need virus cleanup service performed.

As users and spam filters become more aware of these malicious emails, scammers will develop new schemes to get at your computer, bank account, and other information. The best weapon against these attacks is a healthy dose of skepticism, though even vigilant users can fall victim to scams and viruses. If you believe you may have a compromised email account or infected machine, or if you just want more information about how to prevent these problems, give our office a call at 1-800-GEEK-HELP (433-5435).

Relatively new, having initially been available in just a closed beta, Google now offers Gmail to the public. Not unlike those e-mail accounts I’ve already mentioned, Gmail is a free service, yet its functionality extends beyond what’s typically offered by its competitors:

• An initial storage capacity of 8GB, which is considerably larger than what’s available with your standard free e-mail account.
• A conversational-like management of e-mail, which sees correspondence on a single subject ( which can span numerous e-mails ) grouped within a stacked format that saves users the time spent returning to their mailbox and selecting each relevant e-mail.
• Comprehensive spam filtering that is community-driven, where one user’s receipt and acknowledgment of legitimate spam results in the entire Gmail community being notified of any future mailings originating at that source.

These are just a few examples to be found among the many useful features that have helped propel Gmail above more threadbare alternatives. Google is constantly improving upon its interface, making it easier for Gmail users to organize the email they send and receive.  While it’s certainly not perfect, it has been the recipient of numerous technology awards for good reason.

If you need assistance setting up a Gmail account, or you’re unsure of how to take advantage of its features, let us know. That is what Geek Choice is for.